Accessible Counselling Tullamore (ACT) Privacy Statement
Accessible Counselling Tullamore (ACT) (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with the relevant Data Protection legislation and other, applicable laws.
We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our services.
We will never collect any unnecessary personal data from you and will not process your information in any way, other than as specified.
We take your privacy very seriously and will never disclose your data to another organisation without your consent, unless required to do so by law.
We take every reasonable measure and precaution to protect and secure your personal data, including several layers of security measures, in order to prevent unauthorised access, alteration, disclosure or destruction.
We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.
Accessible Counselling Tullamore (ACT) has stated mission to support people in the community maintaining positive mental health. ACT promotes and supports positive mental health by providing effective and accessible Counselling and Psychotherapy services. ACT seeks to proactively work towards resolving issues that cause a decline of the mental well-being of people within our community through support and educational programmes. In fostering high standards and good practice in the delivery of mental health services aimed at supporting personal growth, wellbeing and integrating all aspects of human experience, we may need to process your personal data while you are receiving care at our centre.
This Guide summarises when, how and why your Personal Data will be processed as a client when attending our services. ACT takes appropriate measures to protect the confidentiality of your Personal Data. We have summarised how we use your Personal Data below.
Legal justification for our use of Personal Data
To comply with the law, we need to tell you the legal justification we rely on for using your Personal Data.
ACT has a statutory function “to promote, encourage and foster the establishment and maintenance of high standards and good practices in the delivery of mental health services and to take all reasonable steps to protect the interests of our clients”.
We process your Personal Data in order to perform our statutory functions, comply with our legal obligations and to allow us perform tasks which are in the public interest.
Retention of Personal Data
Your Personal Data will only be kept for as long as is necessary for the purposes for which we collect it or by reference to any legal obligations. In all cases, Personal Data may be retained for a longer period where required in the context of an ongoing legal obligation, claim or legal proceedings.
Our current policy is to keep any records of your Personal Data for 7 years. Governing agencies for counselling practitioners’ recommends that, in the absence of a superseding requirement, Counsellors/Therapists retain records for a period of 7 years after the last date of service delivery. Records for children and young people should be retained until the client is 25 (or 26 if they are 17 when therapy sessions end) or 8 years after their death, if sooner.
Client Notes and Record Keeping
Records and Data Protection:
Client records may be held physically or may be kept in electronic format, under encryption. All Data Protection legislation will be complied with in accordance with current regulations. At the first session a client intake form will generally be completed giving relevant background information about the client; it may include information pertaining to medical conditions; substance dependencies; noting previous experience of counselling; G.P. details, and client contact details. Brief session notes will be created by the therapist post sessions and retained again physically in a locked cabinet. All records relating to a client will be erased from ACT’s computer after a period of 7 years from the date of the last meeting or as stated under the guidelines stated under the heading ‘Retention of Personal Data’.
Personal Data Rights
You are afforded particular rights in relation to the processing of your Personal Data which may be limited by circumstance or legal exemptions.
These rights include the following:
Who to contact about your Personal Data
If you have any questions or concerns about the way your Personal Data is used by us, you can contact us by e-mail at: firstname.lastname@example.org